Welcome to Toolkshetra!
Customer Support 74049-30311 99920-30311
At Toolkshetra, we aim to deliver tools and equipment quickly and safely across India. This Shipping Policy explains how orders are processed, shipped, and delivered.
All orders are processed within 2-3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Customers will receive an order confirmation and shipping update via email or SMS.
Toolkshetra currently ships products across India through trusted logistics partners and courier services.
For bulk orders, industrial equipment, or generators, delivery may be arranged through special freight or transport services.
Delivery timelines depend on location:
Metro Cities: 2–4 business days
Tier 2 Cities: 3–6 business days
Remote Areas / Rural Locations: 4–8 business days
Delivery times are estimates and may vary due to logistics conditions.
Shipping charges may vary depending on:
Product weight and size
Delivery location
Courier partner rates
In some cases, Toolkshetra may offer free shipping on selected products or promotional orders.
The final shipping cost will be displayed at checkout before payment.
Once the order is shipped, customers will receive:
Tracking ID
Courier partner details
Customers can track their shipment through the courier company's tracking system.
Customers should ensure someone is available at the delivery address to receive the order.
For high-value tools or machinery, the courier may require signature confirmation upon delivery.
If the package appears damaged, open, or tampered, customers are advised to:
Do not accept the delivery
Take photos if possible
Contact Toolkshetra support immediately
This helps us resolve the issue faster.
While Toolkshetra works with reliable courier partners, delivery delays may occur due to:
Weather conditions
Transport disruptions
Remote area logistics
Public holidays
Toolkshetra is not responsible for delays caused by third-party courier services, but we will assist customers in tracking and resolving shipment issues.
Customers are responsible for providing accurate shipping details.
Toolkshetra is not responsible for delivery issues caused by:
Incorrect address
Incomplete contact information
Customer unavailable at delivery location
Additional shipping charges may apply for re-delivery attempts.
Large items such as industrial machines, generators, or heavy equipment may require:
Special freight delivery
Additional handling time
Delivery coordination with the customer
Our team will contact the customer in such cases.
For shipping-related queries, customers can contact:
Phone: +91 9992030311
